Insurance & Claims Resume Guide
Your state adjuster licensing status usually gets checked before anything else on the page, so it needs to be visible immediately, not discovered on a second read.
What recruiters actually look for
Current state adjuster license status, and which states you're licensed or reciprocity-eligible in, right at the top. Real claims volume and type (property, catastrophe, liability), since a specific number reads as far more credible than "extensive claims experience." Xactimate fluency named directly. Catastrophe or CAT deployment experience if you have it, since it signals you can handle high-volume, high-pressure claim surges.
How to structure it
Licensing status goes in the first few lines, not buried in a certifications section near the bottom; it's often the literal first filter a reviewer applies. Follow with claims volume and type, named software, and any catastrophe deployment history. One page is standard here, since the credential and the numbers are doing most of the persuading, not lengthy narrative descriptions.
What to leave off
Vague "customer service" framing that doesn't mention claims volume, type, or outcomes at all. Leaving licensing status ambiguous or omitting which states you're covered in, forcing a reviewer to ask a question your resume should have already answered. And don't inflate claim counts or cycle times; adjusting work is heavily documented, and a number that doesn't hold up in an interview is worse than a smaller, accurate one.
Bullets worth adapting
- Licensed adjuster in Texas, Florida, and Louisiana (reciprocity-eligible in 30+ states)
- Xactimate certified, average claim cycle time 11 days
- Handled 400+ property claims during 2 hurricane catastrophe deployments
- IICRC certified in water damage restoration, used on 60+ claims involving active water loss